As through business activities also a hotel room reservation is based on regulations. The customer´s application and the acceptance of the room reservation by the hotel constitutes a contract between both parties. This contract may only be cancelled upon both parties´ agreement.
Resultant Terms and Conditions:
The contract comes into being upon the acceptance of the customer´s application by the hotel and also if a room was provided for the customer without written confirmation due to short notice. Both hotel and customer are liable under this contract to fulfill these terms and conditions regadless of the duration the contract was closed for.
The hotel undertakes to keep the rooms reserved by the customer available and to pay compensation in case of non-
If rooms are not used, the customer is obligated to pay the contractually agreed rate less 20% of the room rate for saved expenses.
In case of non-
The sole court of jurisdiction is the registered seat of the hotel.
Cancellation by customer
The customer may rescind the contract up to 4 weeks prior to arrival date without incurring payment or damage compensation claims by the hotel. The customer´s right of rescission expires, if he does not exercise his rescission rights by the agreed date. Then the customer is obligated to pay 80% of the contractually agreed rate, if the rooms could not be rented otherwise. This also applies for late arrival and early departure. We recommend the closing of a travel cancellation insurance. Otherwise the regulations of the general contract apply.
January 2013 | Bad Tölz | Hotel Am Wald